Tracey HelmsProgram Director Crisis Services

Tracey Helms is a LMSW, master’s level fully licensed social worker for over 20 years. Tracey has worked with multiple vulnerable populations including people who were unemployed, suicidal, survivors of domestic and sexual violence, homeless and who have mental and behavioral challenges. Tracey started at Northeast Integrated Health as the COPE coordinator for the stabilization program in 2019. Currently, Tracey is the Director of Crisis Services where she oversees NIH’s COPE stabilization, CAPPA, ACT and PUCC programs.

Tracey is dedicated to helping people help themselves and being a voice for equity, fairness, and diversity. While employed at the Michigan Coalition for Domestic Violence, Tracey in the role of Empowerment Evaluator, was a part of a team that was able to establish, implement and evaluate promising strategies to help eliminate intimate partner violence. She presented alongside the CDC at national conferences and facilitated trainings to a statewide audience. Tracey was the chairperson for the Women of Color Task Force and the Umoja cultural sensitive and anti-oppression group. Tracey was the lead staff in developing a curriculum and leadership cohort for people of color. As the Director of the YWCA sexual assault services program, Tracey worked on the Rape Kit Task Force led by the Wayne County’s Prosecutor office and Joyful Heart foundation where they processed and, in many cases, prosecuted rapists from 11,000 untested rape kits discovered in a Detroit warehouse. To add, as a result of being a part of the task force she was in the HBO documentary “I Am Evidence” that follows the stories of the survivors and their rape kits being processed.

Tracey has worked as a mental health clinician providing assessment, crisis counseling, and linkage to community resources.  Tracey worked at NSO crisis line for over a decade, including management of triaging crisis calls with therapeutic and emergency intervention to callers who presented as suicidal or with a mental health or substance use disorder. She continued serving the MI/SUD population through her employment at Hegira COPE where she provided assessments and dispositions for people who were in need of appropriate levels of care including inpatient hospitalization.

Tracey is proud of her work and accomplishments on both the micro and macro level, throughout the years, helpings individuals and disrupting systems to improve the quality of life for all.

Tracey considers herself a life-long learner and always willing to help.